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Within 30 Days of Delivery:
If you discover a defect in your item within 30 days of delivery, we offer the following options:
- If the item is in stock: We will promptly resend a replacement item to you at no additional cost.
- If the item is out of stock: We will issue you a store credit (in the form of an e-gift card) equivalent to the amount paid for the item. This store credit can be used towards the purchase of any item available on our website.
Over 30 Days of Delivery:
For issues reported after the initial 30-day period, we will issue a store credit (in the form of an e-gift card) equivalent to the amount paid for the item. This store credit can be used towards the purchase of any item available on our website.
Please Note:
- This Warranty does not cover issues related to lost items.
- The Warranty is applicable once per item purchased and does not cover free items.
- The Warranty policy only applies to items purchased directly from our website.
- All Warranty claims are subject to approval by our customer service team.
- We do not offer refunds for damaged items.
How to Claim Your Warranty:
Please contact us here and include the following:
- Your order number(s)
- A picture or video of the affected item(s)
- A description of the issue encountered