Extended Warranty Protection

At Aura Jewels, we want you to cherish your beautiful pieces for years to come. Starting July 2nd, 2024, we offer an optional Extended Warranty Protection plan to complement our standard 30-day warranty.

What It Does

For just $1.99 USD at checkout, you can extend your warranty coverage to a total of one year from your purchase date. This means that if your items develop a defect after the first 30 days, we will issue you store credit (in the form of an e-gift card) equivalent to the amount paid for the item. This credit can be used towards any purchase on our website.

How to Add It

Simply select the "Extended Warranty Protection" option at checkout. It's that simple!

Please Note:

• The Extended Warranty Protection is only available at the time of purchase and cannot be added to existing orders.
• This warranty does not cover lost items.
• It applies once per item purchased and does not cover free items.
• This policy is applicable only to items purchased directly from our website.
• All claims are subject to approval by our customer service team.
• We do not offer refunds for damaged items.

How to Claim Your Warranty

Please contact us here and include:

1. Your order number(s)
2. A picture or video of the affected item(s)
3. A description of the issue encountered

Thank you for choosing Aura Jewels. We look forward to assisting you with your warranty needs.